Frequently asked questions
Questions, answered
Everything you need to know about our Dublin virtual office service. Jump to a topic or browse below.
Virtual office basics
What is a virtual office?
A virtual office gives your business a professional address and mail handling at a real Dublin premises, without renting physical desk space. You get a credible business address, your post is received and managed for you, and you can add services like scanning, forwarding, and call handling as you need them.
How is a virtual office different from a PO box?
A PO box is a box number at a sorting office. A virtual office gives you a genuine street address you can use on the public company register, your website, and your invoices. It also includes staffed mail handling, which a PO box does not.
Registered office and company use
Can I use the address as my company’s registered office?
Yes. Our addresses are suitable as a registered office for companies filing with the Companies Registration Office. Statutory post is received at a real, monitored Dublin premises and you are notified when it arrives.
Can I use it for a limited company?
Yes. The service is widely used by Irish limited companies, sole traders, and overseas companies establishing an Irish presence. You can use the address as your registered office and your business correspondence address.
What happens to my mail?
When post arrives at your chosen location, our team receives and records it and notifies you by email, usually the same day. Depending on your plan, we can also scan the contents to you or forward the originals to any address.
How does mail scanning work?
On request, we open your post, scan it clearly, and email you a digital copy so you can act on it immediately. Scanning is available from the Plus plan, with unlimited scanning on Business and Scale.
Calls
Do you offer call answering and forwarding?
Yes. Call forwarding is available from the Plus plan, and professional call answering in your business name is included on the Business and Scale plans. You get a dedicated local Dublin number with both.
Plans and pricing
What is included in each plan?
Every plan includes a Dublin registered address, mail receipt and notification, and online account access. Higher plans add mail scanning, forwarding, a local phone number, call answering, call forwarding, and dedicated account management. See our compare plans page for a full breakdown.
Can I upgrade my plan later?
Yes. You can move up to a higher plan at any time as your needs grow. Get in touch and we will arrange the change to your account.
Are your prices inclusive of VAT?
All prices shown are annual and exclude VAT at 23%. VAT is applied at checkout where it is due.
Locations and setup
Which Dublin locations can I choose from?
You can choose from five locations: Adelaide Road, Baggot Street, Bracken Road, Camden Street, and Fern Road. You select your preferred address at checkout.
How long does setup take?
Setup is fast. Once you choose a plan and complete checkout online, we confirm your address and set up your online account, typically within one business day.
Still have questions?
Our Dublin team is happy to help you choose the right plan.